Terms of service

1. Company information: Snoozeless.nl is an online store specializing in products that help improve sleep quality. Our company details are:

  • Address: Botsehei 19, Veldhoven, 5508TE, Netherlands
  • Chamber of Commerce number: 93257244
  • VAT number: NL866329687B01
  • E-mail:  support@snoozeless.nl
  • Phone number: +31680227162

2. Ordering process: Orders can be placed easily through our webshop. Add the desired products to your shopping cart and follow the steps to complete your order. After payment, you will receive a confirmation email with the details of your order.

3. Payment methods: We accept the following payment methods:

  • iDEAL
  • Klarna
  • Bancontact
  • Visa
  • Mastercard
  • American Express
  • Maestro
  • Union Pay

4. Shipping policy: We use a third party for our shipments. Shipping within the Netherlands and Belgium is free from €25, and the delivery time is 1-2 business days. We do not ship to other countries. After shipment, you will receive a Track & Trace code to track your package. For more information, see our shipping policy.

5. Return policy: You have 60 nights from the moment you receive your order to truly try our products. Use them every night and see whether you notice a difference in your sleep or breathing. Still no effect after these 60 nights? Then you will receive a full refund, even if the packaging has been opened. Would you like to return within the first 14 days? That is also possible. Send an email to support@snoozeless.nl with your order number to request your return or refund. For more information, see our return policy.

6. Privacy policy: We attach great importance to the privacy of our customers. Personal data is handled and secured with care. For more information on how we handle your data, see our privacy policy.

7. Liability: Snoozeless.nl is not liable for any damage arising from the use of our products, unless such damage is due to intent or gross negligence on our part. By using the products, you agree to the disclaimer.

8. Disputes: In the event of a dispute, we ask you to first contact our customer service via support@snoozeless.nl If we are unable to resolve it together, the dispute may be submitted to the competent court in the Netherlands.

9. Changes to the Terms and Conditions: Snoozeless.nl reserves the right to amend these terms and conditions at any time. We advise you to consult this page regularly for any changes.